Teams at Edenred

Provides support to managers and customers through chat, IVR, contact forms, and email. Assists users with management tools, answers operational questions, trains new customers, and analyzes, resolves, and routes operational requests while meeting service-level agreements. Requires completed high school, intermediate Excel knowledge, strong communication, proactivity, and customer service experience.

Provides customer support through phone and chat, answering questions, resolving product-related technical and operational issues, tracking service requests, updating customer records, escalating recurring problems, and collaborating with internal teams to improve service quality. Requires strong communication, empathy, problem-solving skills, familiarity with digital service systems, and flexibility to work shifts when needed.

Develop and maintain scalable mobile applications using Dart and Flutter or native mobile technologies. Responsibilities include requirements analysis, architecture design, coding, testing, deployment, debugging, performance optimization, API integration, production support, and CI/CD. The role requires collaboration with product, backend, and design teams while applying clean architecture, secure development practices, code reviews, Agile methods, and AI-assisted development tools.