Teams at Edenred

Map, redesign and standardize end-to-end commercial processes (prospection to activation). Define accreditation funnel, rules and scoring, set and monitor KPIs, build data dictionaries and dashboards, propose automations, support projects, improve queue visibility and maintain a prioritized improvement backlog.

Analyze and improve billing, transaction management, and pricing processes across EMEA; translate business requirements into functional specifications; map current and target processes; support configuration, functional testing and UAT; provide operational invoicing support, data reconciliation during migrations, incident triage, and harmonize EMEA operational practices while supporting change management and onboarding.

Own product sub-domain strategy and delivery: define vision, build value-driven roadmaps, write epics/features/stories, prioritise backlog, partner with engineering/design, set OKRs/KPIs, run discovery, ensure operational readiness and compliance, and communicate to stakeholders.