Teams at Eden Housing, Inc.

Provides onsite case management and resident services for seniors, special-ne needs, homeless, and low-income populations. Responsibilities include crisis intervention, mandated reporting, independent-living support, resident outreach, group and individual services, needs assessments, partnership coordination, conflict resolution, accurate recordkeeping, and program reporting while maintaining HIPAA compliance.

Provide onsite case management and resident services at supportive housing properties: outreach, crisis intervention, one-on-one and group support, partnership development with community providers, program implementation, data tracking, and HIPAA-compliant recordkeeping to support independent living for high-needs residents.

Leads Eden Housing’s knowledge management program, including roadmap development, governance, content standards, stewardship, quality improvement, platform alignment, AI readiness, training, communication, and change adoption. Coordinates the Knowledge Council and cross-functional stakeholders, supports knowledge stewards, improves information findability and trust, and embeds knowledge practices into onboarding and daily workflows.