Teams at Ecobank Transnational Incorporated

Manage design, implementation, administration, tuning, and support of Cloud, UNIX/Linux, IBM Power/AIX, and enterprise storage systems. Ensure high availability, performance, capacity planning, disaster recovery, automation, and compliance. Lead technical projects, perform root-cause analysis, provide level 2/3 support, and develop operational procedures and documentation while mentoring junior staff.

Lead end-to-end lifecycle of digital banking channels/products across affiliates: define roadmaps, translate to technical executions, monitor KPIs, resolve issues, ensure compliance and security, gather user feedback, and drive continuous improvement with cross-functional teams.

Lead pan-African prepaid card operations across 33 affiliates, managing settlement, reconciliation, dispute resolution, ageing item clearance, Xpress Cash settlement, training and onboarding for new prepaid partnerships, and governance/compliance reporting to ensure SLA adherence and operational standards.