eClerx LLC
eClerx LLC Benefits Overview
Compensation + Benefits
Offers 401(K)
Offers life insurance
Offers dental insurance
Offers health insurance
Offers Health Savings Account (HSA)
Offers Flexible Spending Account (FSA)
Offers vision insurance
Offers generous parental leave
Offers performance bonuses
Career Growth + Development
Provides customized development tracks
Work-Life Balance + Wellbeing
Offers generous PTO
Provides paid sick days
Provides paid holidays
Offers an Employee Assistance Program (EAP)
Company Culture
Offers a remote work program
Recently posted jobs
Analytics
Lead regional public website revamp workstreams across Asia, driving stakeholder alignment, business cases, budgeting, vendor contracting, risk management, and change adoption to achieve commercial outcomes.
Analytics
Monitor and evaluate call, chat, and email interactions for quality, compliance, and data security. Perform audits, identify service gaps and trends, provide constructive feedback and coaching, and recommend process and training improvements to enhance customer experience and operational efficiency.
Analytics
Handle inbound US customer chats to answer inquiries, resolve issues, and promote products. Engage customers to identify needs, upsell and cross-sell, document interactions in the CRM, meet sales targets, and maintain strong product knowledge while working rotational shifts.
