Teams at Easyship

Own the full B2B sales cycle from qualification and discovery through product demonstrations, negotiation, and deal close. Build pipeline through inbound and outbound prospecting, understand merchants’ shipping and fulfillment needs, present ROI-based solutions, achieve sales quotas, maintain accurate CRM forecasts, and collaborate with sales engineering, onboarding, and customer success teams to ensure successful customer handoffs.

Own a portfolio of approximately 100 customers from onboarding through renewal, driving dashboard and API adoption, retention, upsells, and customer value. Resolve technical questions involving integrations, APIs, and webhooks; monitor account health; conduct reviews and webinars; create documentation; and communicate feedback to Product. Build AI-assisted workflows to automate customer success activities while working cross-functionally with Sales, Support, Engineering, and other teams.

Analyze business data to support pricing, marketing, sales, and product decisions. Extract and interpret data, identify statistically significant trends, build KPI reports and visualizations, communicate findings to stakeholders, and maintain documentation. The role requires statistical knowledge, spreadsheet proficiency, basic-to-intermediate SQL, BI tool experience, and the ability to work independently in a SaaS environment.