Teams at EasyPost

Lead design, build, and operate scalable backend services and carrier integrations. Provide technical leadership, mentor engineers, drive architecture and best practices, write and test code, troubleshoot production incidents, and improve monitoring and reliability while collaborating with product and cross-functional teams.

Manage customer renewals as primary contact, proactively engage customers to reduce churn, coordinate internal teams to resolve issues, conduct account health check-ins, maintain CRM records, escalate and navigate difficult conversations, and collect feedback to improve the customer experience.

Design, develop, and maintain production-scale APIs and distributed systems in Golang on Kubernetes. Provide technical leadership, participate in design reviews, write tests and documentation, collaborate cross-functionally, improve developer workflows including AI-assisted tooling, and support on-call operations.