Teams at Eastman Credit Union

Design and develop engaging eLearning courses and video content using Articulate 360 and Adobe tools. Build assessments, maintain LMS content (ECUniversity), support enterprise digital learning and compliance programs, provide trainer/manager support, produce and edit training videos, and maintain instructional design best practices while supporting remote training initiatives.

Manage delinquent consumer, commercial, credit card, and mortgage loans to minimize losses. Contact members, design repayment plans, process charge-offs, coordinate repossessions and legal actions, maintain collection records and reports, and collaborate with Asset Recovery, legal counsel, and internal departments to protect Credit Union assets.