Ease Solutions
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The Software Development Manager is responsible for managing software development teams within an Agile/Scrum framework, ensuring high-quality output, providing mentorship, conducting performance reviews, and fostering a collaborative work environment.
The Application Support Specialist is responsible for analyzing and troubleshooting incidents from various applications, providing problem analysis, and collaborating with global support teams. This role includes administering application-specific tasks, maintaining documentation for processes and workflows, and improving internal support operations.