Teams at EASE LOGISTICS SERVICES LLC

Process and validate accessorial requests: sort ACA mailbox, verify paperwork and timeliness, use McLeod and spreadsheets, communicate with Account Managers and carriers, resolve inquiries, answer calls, and maintain carrier/customer relationships.

Drive new business and manage customer relationships for EASE Logistics through prospecting, onsite meetings, CRM tracking, and cross-functional coordination. Support billing/AR issues, meet sales quotas, attend events, and provide market feedback to operations.

The Account Manager builds relationships with key accounts, analyzes KPI metrics, organizes business reviews, identifies opportunities, collaborates with departments, and oversees operations ensuring client satisfaction and compliance through effective communication and leadership.