Teams at EASE LOGISTICS SERVICES LLC

Owns the McLeod transportation management system and operational communications platforms as business products. Responsibilities include roadmap and outcome ownership, TMS health and lifecycle management, workflow configuration, user experience improvement, release readiness, adoption, vendor management, issue escalation, and cross-functional coordination. The role ensures systems remain reliable, well configured, easy to use, and aligned with transportation operations and business outcomes.

Manages complex accounts payable activities, including reviewing carrier invoices, resolving discrepancies, reconciling statements, processing payments and direct deposits, responding to inquiries, and monitoring aging reports. Maintains carrier relationships, handles escalated issues, supports accounting teams, assists with training and cross-training, and identifies process improvements while ensuring accurate financial data and timely payments.

Processes carrier invoices, quick-pay invoices, direct deposits, remittance requests, and payment-status inquiries. Reviews documentation, monitors queues and aging reports, researches discrepancies, resolves refund requests, and communicates with carriers and factoring companies. The role also answers accounting department calls, maintains carrier relationships, supports accounting teams, and develops proficiency in McLeod, Navix, and general accounting processes.