What's the Company Culture Like at Eargo?

Key Insight for Candidates

• Collaborative & Supportive Culture: Colleagues are often seen as willing to help across teams, with an open, cooperative environment that emphasizes mutual support toward shared goals. Cross‑functional collaboration and a positive day‑to‑day atmosphere are consistently highlighted.
• Empowering & Trusting Leadership: Leaders are described as trusting and empowering, providing autonomy while remaining accessible and connected to employees. Strategic vision and a supportive management approach reinforce confidence and ownership.
• Authentic & Consistent Values: Clear values—“Be Bold, Be Nimble, Be Real”—and a mission to improve hearing are actively used to guide decisions and daily work. This alignment between stated principles and purpose-driven execution fosters cultural consistency and pride.

• Change Fatigue & Ineffective Decision-Making: Ownership transitions, restructurings, and integration into a new parent organization have introduced uncertainty, shifting priorities, and evolving processes. These changes create strain that can dilute clarity and consistency across teams.
• Opacity & Integrity Concerns: A past False Claims Act settlement and raised ethics concerns signal headwinds to trust and transparency. Such compliance overhangs can challenge cultural cohesion even amid otherwise strong internal sentiment.
• Low Morale & Disengagement: The removal of monthly incentives, changes to stock options, and worries about job security and advancement can erode a sense of being valued in certain roles. Uneven management empathy in some areas further risks dampening motivation.