Teams at DYOPATH

Provides onsite IT support for enterprise applications, systems, and networks. Responsibilities include troubleshooting, root cause analysis, application coding and testing support, requirements documentation, system integration, technical documentation, incident tracking, escalation, and collaboration with technical and business teams. The role supports reliable IT operations and continuous service improvement while assisting users and maintaining application services.

Monitor and triage security, systems, network, and cloud alerts across client environments. Perform initial investigations, validate alerts, document incidents, follow SOPs, escalate suspicious activity, and support vulnerability management. The role also includes basic Windows, Linux, Active Directory, Azure, AWS, and Microsoft 365 operational monitoring, service troubleshooting, backup validation, and compliance activities in a remote 24/7 environment.

Monitors security, network, systems, and cloud alerts; performs initial triage, event correlation, validation, documentation, and escalation. Supports vulnerability remediation, server and infrastructure monitoring, Azure, AWS, Microsoft 365 operations, backup validation, and compliance processes. Follows SOPs, participates in 24/7 shift coverage, and collaborates with senior security professionals while developing cybersecurity and investigative skills.