Teams at Dynata

Supports leadership of a custom recruiting operations team sourcing niche B2B survey respondents. Responsibilities include coaching team leads and agents, managing performance and quality, supporting hiring and training, balancing workloads, coordinating with project teams, improving recruiting processes, addressing escalations, mitigating risks, and providing leadership coverage. Requires experience in recruiting or operational leadership, people management, B2B respondent recruitment, data-driven decision-making, and fast-paced team operations.

Owns market research projects from commissioning through invoicing, managing clients, stakeholders, vendors, budgets, timelines, quality, and project delivery. Supports sales growth, resolves issues, communicates updates, mentors junior staff, and leads complex projects across multiple research methodologies. Requires at least four years of quantitative online and digital market research experience, including survey design, sampling, and client consultation.

Improves Custom Recruiting operations by analyzing workflows, identifying inefficiencies, implementing automation and technology solutions, and developing databases, dashboards, and reporting tools. Partners with leadership and cross-functional teams to translate business needs into scalable processes, improve data quality and productivity, support tool testing and adoption, and serve as a subject matter expert on recruiting workflows and operational best practices.