Teams at Dynamic Connections

Own acquisition and integration master plans from diligence through full integration, coordinating cross-functional workstreams and senior stakeholders. Identify, evaluate, and implement high-ROI AI use cases across logistics and back-office functions. Build lightweight automations when appropriate, manage third-party providers, and support the Chief Transformation Officer in delivering strategic transformation initiatives amid rapid growth and ambiguity.

Manage customer accounts for a third-party logistics firm: track shipments, price and quote loads, dispatch carriers, resolve issues, and build long-term client relationships while using office tools and providing excellent customer service.

Manage freight claims end-to-end for fresh produce, tradeshow, and retail freight. Investigate losses, analyze cold chain records and documentation, negotiate with carriers and insurers, resolve and close claims, and work with operations to reduce risk and recurring issues.