DuploCloud Benefits Overview

Lead technical pre-sales engagements for DevOps and platform engineering prospects. Conduct discovery, design and build custom AI agents, deliver demos and proofs of concept, assess infrastructure, develop ROI and migration plans, handle technical objections, and coordinate handoffs to onboarding and engineering teams. The role requires strong cloud, Kubernetes, Terraform, CI/CD, AI tooling, security, compliance, scripting, presentation, and solution architecture expertise.

Own strategic technical customer relationships, lead complex deployments and cross-functional initiatives, drive adoption, retention, renewals, and expansion, and coordinate technical and business stakeholders. Identify risks, resolve blockers, create execution plans, and communicate with engineers, executives, and internal teams. The role requires strong program management, commercial judgment, customer relationship skills, and technical fluency in cloud infrastructure and modern software development environments.

Own full Order-to-Cash cycle: customer setup, contract review, invoicing, payment processing, cash application, and collections. Manage AWS/GCP Marketplace invoicing and reconciliations, oversee sales tax calculations/filings via Anrok, support month-end close tasks (bad debt reserves, reconciliations, aging analysis), and lead cross-functional AR process improvements and customer communications to resolve billing issues.