Duck Creek Technologies

HQ
Boston
Total Offices: 10
1,400 Total Employees
Year Founded: 2000

Duck Creek Technologies Benefits Overview

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers supplemental life insurance

Offers disability insurance

Provides a pension

Offers dental insurance

Offers health insurance

Offers Health Savings Account (HSA)

Offers Flexible Spending Account (FSA)

Offers vision insurance

Provides family medical leave

Offers generous parental leave

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers generous PTO

Provides paid sick days

Provides military leave

Provides paid holidays

Provides bereavement leave

Offers unpaid extended leave

Career Growth + Development

Provides customized development tracks

Job training & conferences

Provides tuition assistance

Company Culture

Utilizes a flexible work schedule

Offers a remote work program

Offers diversity-based Employee Resource Groups

Cloud • Fintech • Insurance • Software
Upgrades Duck Creek Policy client applications, analyzes release impacts and customizations, debugs base and custom code, and resolves integration issues. The role develops upgrade paths, uses Duck Creek diagnostic tools, identifies automation opportunities, supports certification activities, and collaborates with development, QA, support, customers, technical leads, and project managers. It also involves SQL troubleshooting, performance optimization, customer issue triage, risk communication, mentoring, and knowledge sharing.
Cloud • Fintech • Insurance • Software
Upgrade and certify Duck Creek Billing applications, analyze release impacts, assess customizations, debug client and base code, and resolve integration issues. The role develops upgrade paths, troubleshoots SQL and database performance, supports customer issue triage, identifies automation opportunities, and collaborates with development, QA, support, technical leadership, and project management teams.
Cloud • Fintech • Insurance • Software
Upgrade and certify Duck Creek Billing applications, analyze release impacts, troubleshoot custom and base code, and develop upgrade solutions. The role requires assessing client customizations, integrations, and compatibility; using upgrade and AI-driven automation tools; resolving issues with customers and implementation teams; and collaborating with development, QA, and support. It also involves SQL troubleshooting, performance optimization, mentoring, risk escalation, and supporting integrations with policy, payment, ledger, and document-generation systems.