Duck Creek Technologies

HQ
Boston
Total Offices: 10
1,400 Total Employees
Year Founded: 2000

Duck Creek Technologies Benefits Overview

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers supplemental life insurance

Offers disability insurance

Provides a pension

Offers dental insurance

Offers health insurance

Offers Health Savings Account (HSA)

Offers Flexible Spending Account (FSA)

Offers vision insurance

Provides family medical leave

Offers generous parental leave

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers generous PTO

Provides paid sick days

Provides military leave

Provides paid holidays

Provides bereavement leave

Offers unpaid extended leave

Career Growth + Development

Provides customized development tracks

Job training & conferences

Provides tuition assistance

Company Culture

Utilizes a flexible work schedule

Offers a remote work program

Offers diversity-based Employee Resource Groups

2 Days AgoSaved
In-Office
2 Locations
Cloud • Fintech • Insurance • Software
Delivers customer implementation projects by configuring, integrating, and extending a SaaS platform. Owns technical handoffs, production support, troubleshooting, root-cause analysis, testing, debugging, deployment automation, monitoring, and reusable configurations. Collaborates with customers, Delivery, Product, and Engineering teams to create maintainable solutions and feed recurring issues back into the product.
2 Days AgoSaved
In-Office or Remote
8 Locations
Cloud • Fintech • Insurance • Software
Provides advanced technical support for Duck Creek applications, monitors performance and system health, resolves complex incidents, leads root cause analysis, and coordinates patches and releases. The role collaborates with development, infrastructure, and QA teams, maintains incident documentation, tracks SLA adherence, analyzes recurring issues, and improves support processes and application stability.
2 Days AgoSaved
In-Office or Remote
8 Locations
Cloud • Fintech • Insurance • Software
Manages complex client projects from scope definition through delivery, ensuring completion on time, within budget, and within scope. Responsibilities include developing project plans, assigning tasks, tracking progress, managing changes, leading stakeholder meetings, preparing presentations, escalating issues, maintaining documentation, and creating process maps. The role requires cross-functional collaboration, analytical judgment, communication skills, process improvement awareness, and experience working independently in a global software or SaaS environment.