DTEX Systems Benefits Overview

Leads technical pre-sales and post-sales engagements for federal cybersecurity customers. Owns proof-of-value lifecycles, product demonstrations, threat analysis, customer assessments, technical evaluations, and ROI reporting. Advises stakeholders on insider risk, endpoint and cloud security, AI-related risks, and federal compliance. Supports sales pursuits, RFI/RFP responses, technical collateral, enablement, and product improvements while engaging DoD, Federal Civilian, and Intelligence Community customers.

Owns post-sale outcomes for enterprise customers, including onboarding, adoption, customer health, renewals, escalations, QBRs, and expansion opportunities. Builds relationships across security, IT, legal, HR, procurement, and executive teams. Guides customers on insider risk, data protection, and security initiatives while coordinating cross-functional delivery, maintaining account health records, and ensuring evidence-based renewal readiness.

Design, build, deploy, and maintain DTEX’s platform and data pipelines. Develop scalable Python microservices, manage containerized Kubernetes deployments, optimize OpenSearch and PostgreSQL storage, improve search performance, and build big-data analytics features. The role also emphasizes security, data protection, full lifecycle ownership, mentoring, testing, automation, and continuous improvement.