Teams at DSwiss AG

Operate and improve endpoint security, Microsoft 365, Entra ID, Intune, JAMF, vulnerability management, SIEM monitoring, and internal IT services. Responsibilities include alert triage, incident response, access governance, device compliance, remediation tracking, service workflow improvement, automation, secure AI enablement, vendor coordination, documentation, and operational reporting. The role also provides deputy coverage for the CISO and drives cost reduction, standardization, and continuous improvement across IT and security operations.

Own customer onboarding and complex technical support cases for enterprise clients. Resolve escalations and incidents, troubleshoot integrations, APIs, configurations, certificates, authentication, and infrastructure, and coordinate with Engineering, Customer Success, Product, and Operations. Drive root-cause analysis, process improvements, workflow and tooling optimization, documentation, knowledge-base expansion, and self-service enhancements including AI support capabilities.

Chief Product Officer responsible for SecureSafe’s product vision, strategy, roadmap, and commercial impact. Leads Product Management and Product Design while partnering with Engineering, Sales, Customer Success, Marketing, and executive leadership. Owns customer discovery, prioritization, product operations, launches, portfolio investment decisions, and post-launch learning. The role embeds privacy and security into product development and requires senior leadership experience in B2B SaaS, enterprise software, or technology-driven environments.