Teams at Dscout

Own the end-to-end participant-facing product experience across web, native mobile, and Chrome extension surfaces. Define product vision, design high-fidelity interfaces, govern design systems, partner with product and engineering, and identify usability and growth opportunities. The role requires strong interaction and visual design, systems thinking, technical fluency, AI-native workflows, and direct ownership from discovery through launch and iteration.

Own a portfolio of mid-market SaaS customers, driving platform adoption, retention, expansion, and renewal outcomes. Train customers, advise on research design, support qualitative research projects, identify account risks, and develop mitigation plans. Partner with sales, renewals, product, engineering, and research teams to uncover growth opportunities and improve the platform. Travel up to 10% for customer visits, training, relationship building, and feedback gathering.

Build and ship custom full-stack programs for AI labs and product teams, including capture flows, task logic, data pipelines, validation, redaction, provenance, and delivery across web, mobile, and backend systems. Partner directly with technical customers to scope ambiguous requirements, determine what to reuse or build, ship production code, establish data quality processes, and turn repeatable custom solutions into core platform capabilities.