DriveSavers Data Recovery

HQ
Novato, California, USA
85 Total Employees
Year Founded: 1986

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Jobs at DriveSavers Data Recovery

Search the 7 jobs at DriveSavers Data Recovery

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The technician will recover data from flash devices, perform micro-soldering, diagnose and repair microelectronics, and provide customer service over the phone. They will work independently and in teams, focusing on detail and meeting deadlines in a fast-paced environment.
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The Data Recovery Engineer will provide IT and Desktop support on the Windows PC platform, focusing on troubleshooting and assisting customers with data recovery needs. This role requires working collaboratively and independently while managing tasks and deadlines effectively.
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The Data Recovery Engineer will provide IT and Desktop Support primarily on Macintosh and iOS platforms, focusing on troubleshooting, customer service, and learning data recovery techniques. The role involves working with various Apple products and assisting customers over the phone while maintaining knowledge of current technology.
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The Physical Data Recovery Technician will recover data from various devices including smartphones and SSDs. The candidate should have experience in consumer electronics repair and possess strong organizational and communication skills while being willing to learn data recovery techniques.
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The Inbound Sales Representative at DriveSavers communicates with individuals facing data loss, guiding them through the recovery process and explaining the services. This role involves handling inbound calls, collaborating with engineers, and understanding customer needs to provide effective solutions and promote services.
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The Customer Care Representative at DriveSavers assists individuals who have experienced data loss by guiding them through the recovery process. Responsibilities include handling inbound and outbound calls, collaborating with data recovery engineers, and providing information about technical processes and pricing.
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The Data Recovery Technician is responsible for diagnosing customer hard drives, managing data during the recovery process, and ensuring a smooth workflow. This role includes backing up data, transferring jobs between teams, and performing other related tasks to enhance customer experience.