Teams at Driven Brands

Provide phone-based customer support and sales assistance: create estimates, quotes, and invoices; book and confirm appointments; document calls and follow up; ensure accurate customer information; deliver professional, high-quality service in a fast-paced environment.

Ensure accurate accounts receivable processing by reviewing aging reports, reconciling unapplied receipts, ensuring invoices flow to AR subledger, handling customer billing inquiries, resolving delinquencies and disputes, collaborating cross-functionally, and meeting department performance metrics.

Review and analyze AR aging reports, ensure invoices and claims post correctly to AR subledger, research unapplied receipts, handle customer billing inquiries and collections, collaborate internally to resolve disputes, and meet departmental performance metrics.