Teams at Dreamscape Learn

Serve as primary customer-facing technical support contact for Dreamscape Learn. Triage tickets, troubleshoot software/hardware/network/operational issues, escalate when needed, document resolutions, create knowledge base content, and assist with site commissioning, system validation, configuration, and connectivity testing. Collaborate with Engineering, Product, Customer Success, and partners to resolve issues and improve processes.

As a Partner Success Intern, you will support university partnerships with VR technology, assist in onboarding, manage knowledge resources, and conduct market research while enhancing client relationship skills.

The Partner Success Manager will oversee partner onboarding and success, ensuring effective use of Dreamscape Learn solutions through relationship management and continuous improvement efforts.