Teams at Dragonfly Health

Leads the design, development, testing, deployment, and maintenance of complex software features and products. Troubleshoots difficult issues, contributes to technical direction, mentors engineers, documents systems, and collaborates across teams to ensure quality, security, and regulatory compliance. The role requires strong enterprise software, web development, database, application security, and technical leadership experience.

Designs, develops, tests, deploys, and maintains distributed web applications supporting healthcare business operations. Investigates software issues, delivers technical solutions, collaborates with engineering and business teams, improves user experience, and applies secure development practices to protect patient data. The role also contributes to system architecture documentation, development standards, and Agile software delivery.

Build and manage strategic relationships with hospice customers, deliver strong client experiences, lead business reviews, support onboarding and implementations, monitor account health and utilization, coordinate cross-functional issue resolution, and identify customer growth opportunities. The role uses Salesforce to maintain account plans and collaborates with clinical, billing, operations, implementation, customer service, and sales teams to improve care outcomes and service delivery.