Teams at Dragonfly Health

Oversee daily operations at one or more DME locations, including equipment delivery, pickup, inventory, staffing, labor costs, compliance, vehicle maintenance, and sanitization. Recruit, train, and coach warehouse and delivery technicians; manage budgets and client relationships; resolve escalated service issues; conduct community outreach and in-service training; and participate in after-hours deliveries as needed.

Manages one or more durable medical equipment sites, overseeing warehouse, delivery, fleet, inventory, staffing, budgets, service levels, safety, and regulatory compliance. Recruits and develops technicians and site managers, resolves escalated patient and client issues, supports operational improvement initiatives, and maintains relationships with healthcare partners. The role includes P&L responsibility, local market visits, on-call participation, and occasional hands-on delivery or warehouse support.

Develops and maintains advanced dashboards and data visualizations using BI and visualization tools. Translates business requirements into clear visual solutions, optimizes dashboard performance and usability, collaborates with cross-functional teams, mentors junior developers, and contributes to visualization standards. The role also involves SQL, data modeling, cloud data sources, Snowflake, ETL/ELT concepts, and scalable analytics practices.