Dragonfly Health Benefits Overview

Build and manage pharmacy provider relationships, negotiate contracts and pricing, onboard new providers, monitor performance, resolve reimbursement and compliance issues, and support network strategy through reporting, financial analysis, and continuous improvement.

Manages provider relationships, resolves service failures, oversees performance improvement plans, tracks quality incidents, and monitors claims, billing, redelivery, and service standards. The role supports provider onboarding, training, reporting, scorecards, large accounts, and team development while ensuring provider network quality and client satisfaction. Rotating weekend coverage is required.

Designs and implements cybersecurity solutions, enforces security policies, configures security tools, monitors and responds to incidents, performs penetration testing, secures Microsoft and cloud environments, supports HIPAA audits, and advises leadership on cyber risk. The role requires hands-on scripting, systems security, identity and access management, secure coding, and collaboration across compliance and technical teams.