Teams at Downstream Casino Resort

Installs and supports computer hardware and software, responds to user trouble tickets, troubleshoots Windows and networking issues, and provides customer service. Coordinates technical work with users and the Director of IT, supports printers and Microsoft Office environments, maintains professional standards, attends training, and assists with IT projects. The role operates on a 24-hour schedule and requires effective communication and diplomatic problem resolution.

Leads the global Human Resources function for a casino resort and affiliated enterprises. Develops HR strategy, recruiting and retention programs, succession planning, compensation and benefits, training, employee relations, compliance, budgets, policies, workforce forecasts, and organizational capability initiatives. Advises executive leadership, oversees HR staff, conducts investigations and exit interviews, ensures confidentiality and legal compliance, and supports employee and management relations in a 24-hour gaming environment.

Leads earned media, community outreach, crisis communications, reputation management, and media relations. Serves as the company spokesperson, develops press materials and crisis protocols, coordinates with law enforcement during critical incidents, trains executives, monitors public sentiment, and represents the organization at community events. The role supports Downstream Casino Resort and other Quapaw Nation business enterprises.