Teams at dot. cards

Coordinates custom product orders, inventory, Amazon FBA replenishment, shipments, suppliers, product development tracking, S&OP readiness, SOPs, sample production, invoices, SKUs, facilities requests, and office supplies. Maintains action-item trackers, follows up on deadlines, supports warehouse and procurement workflows, and prepares operational reports and materials.

Lead the lifecycle marketing function across mobile apps, subscriptions, and ecommerce. Own customer journeys, activation, conversion, retention, renewal, and win-back programs. Develop personalized email, SMS, push, and in-app communications; establish funnel KPIs; analyze cohorts and experiments; and partner with Product, Engineering, Data, and Design to improve customer engagement and revenue. Manage Customer.io, segmentation, personalization, messaging quality, and the lifecycle roadmap from strategy through execution.