Teams at Dope Marketing

Provides Tier I client support through email, phone, and chat; triages and resolves common software issues, guides customers, documents interactions in CRM systems, escalates complex problems, and identifies recurring issues. The role emphasizes troubleshooting, de-escalation, platform adoption, process improvement, multitasking, and cross-functional collaboration with sales, product, and operations teams.

Own financial operations for a $28M+ company, including accounts payable and receivable, monthly close, reconciliations, reporting, expense tracking, budget monitoring, cash flow, debt tracking, and financial process automation. The Controller will coordinate with bookkeeping and advisory partners, maintain accurate records, provide actionable analysis to leadership, and ensure timely, disciplined accounting operations.

Sell print and direct-mail solutions to inbound leads and business owners through high-volume calls, follow-up, quoting, education, and account development. Convert free accounts into paying customers, grow recurring mail-sending volume, manage customer relationships, and meet sales targets in a remote, commission-only environment. Success requires prior sales experience, strong objection handling, organization, self-direction, CRM familiarity, and comfort with high-volume phone work.