Teams at Dolphin Hotel Management

Oversee front desk operations to ensure efficient check-in/check-out and exceptional guest service. Lead, train, schedule and coach front desk staff; handle payments, room assignments, guest inquiries, complaints, and coordination with housekeeping and other departments. Manage cash reconciliation, shift logs, and safety reporting while maintaining company policies, appearance standards, and positive guest relations.

Oversee daily restaurant operations including staffing, inventory, food quality, guest service, cost controls, vendor relations, and promotional collaboration. Recruit, train, schedule, and evaluate teams while ensuring health, safety, and profitability standards.

Maintain hotel facilities through routine and emergency repairs across HVAC, plumbing, electrical, carpentry and painting. Inspect, troubleshoot and operate building automation systems, respond to guest and staff work orders, perform preventive maintenance, keep maintenance records, ensure safety compliance, and assist other departments with setups and emergency procedures.