Jobs at Docket Inc

Own B2B customer relationships from onboarding through adoption, renewal, and expansion. Configure product workflows, coordinate integrations, guide go-live, review usage and campaign performance, conduct business reviews, manage risks, and drive measurable customer outcomes. Build practical AI-powered tools or workflows using LLMs, while partnering with Product, Sales, and Support to resolve issues and improve the customer experience.

Own and operate Docket’s go-to-market systems, including the TAM engine, CRM and marketing integrations, attribution, data hygiene, advertising data pipelines, dashboards, and reporting. Maintain HubSpot workflows, API credentials, monitoring, alerting, documentation, and cross-functional funnel handoffs. Ensure system uptime, accurate leadership reporting, operational resilience, and reduced key-person dependency across the revenue technology stack.

Own product marketing execution for Docket’s AI Marketing Agent, including messaging, positioning, competitive intelligence, sales enablement, launch support, and voice-of-customer research. Develop battlecards, buyer guides, objection-handling materials, demo narratives, and go-to-market content. Partner with product, sales, demand generation, content, and leadership to sharpen the company’s agentic marketing narrative and drive pipeline.