Doccla Benefits Overview

Contact and onboard eligible patients to Doccla's remote monitoring service, guide them through consent and setup, log interactions in Zendesk/Doccla, prevent churn, follow scripts and workflows, and collaborate within a hybrid Care Room team to meet KPIs.

Lead a cross-functional product team to deliver compliant, production-grade full‑stack software with Elixir backend and React frontend. Own technical delivery, improve platform reliability, write tests and documentation, review PRs, mentor engineers, and ensure patient-safety and regulatory compliance.

Support software quality, validation, and notified-body remediation for SaMD. Manage nonconformities, draft NC responses, coordinate corrective actions, support CAPA and audits, own software validation plans and oversight per IEC 62304/ISO 13485, and maintain risk management files per ISO 14971 linked to validation and technical documentation.