Teams at DKN Hotels

Supervise and train front desk/guest service team, manage all front office activities during shifts, maintain guest relations, oversee reservations, room availability, audits and daily reporting, coordinate with housekeeping and other departments, and ensure adherence to company policies and safety standards.

Supervise and train front desk/guest services team, manage front office operations during shifts, handle reservations, audits, reports, guest relations, and cross-department support to deliver a high-quality guest experience.

Provide administrative and sales support for catering and events: phone coverage, filing, creating sales/catering kits, client billing, contracts, reports, capture sales data in the Reserve system, assist managers, coordinate office supplies and equipment maintenance, and conduct site tours to deliver a welcoming guest experience.