Teams at Diversus Health Inc

Supports and maintains organizational networks, internet connectivity, network hardware, communication links, cloud-based phone systems, fax, paging, and failover systems. Troubleshoots end-user issues, provides Tier 3 escalation support, monitors network performance, prepares reports, maintains technical documentation, and trains users and IT support staff. The role also coordinates with vendors and senior IT personnel, travels between locations, and works after hours as needed.