Teams at Distilled

Provides multi-channel customer support, resolves platform and account issues, conducts proactive customer check-ins, gathers feedback, supports onboarding, and identifies retention opportunities. The role requires strong product knowledge, accurate issue logging, collaboration with Sales, Product, and Marketing, and ownership of customer outcomes. It also contributes to NPS improvement, customer communications, training materials, account summaries, and continuous process improvement.

Create digital campaign visuals, advertising assets, motion content, animations, GIFs, and short-form videos for multiple brands. Use AI and automation tools to improve creative workflows, collaborate with Marketing, Product, and Sales, manage projects from concept through delivery, incorporate feedback, and maintain consistent brand systems and style guides.

Build, maintain, and own features across React web and React Native mobile applications. Develop reusable components, responsive interfaces, and shared code; deliver complex features with product and design teams; support app releases; write tested, secure, scalable code; use AI development tools; and maintain production system health.