Teams at Disrupt

Manage multifamily community operations, occupancy, rental rates, budgets, resident retention, collections, inspections, marketing, and resident concerns. Recruit, coach, and supervise on-site staff while maintaining company policies, financial performance, service quality, and accurate property representations. The role requires customer service, conflict resolution, organization, attention to detail, flexibility for weekends and evenings, and a valid driver’s license.

Leads operational excellence and scalability across a multifamily property portfolio. Establishes standards, SOPs, KPIs, and scalable workflows; identifies performance gaps; supports community openings, acquisitions, transitions, and major initiatives; and oversees property management technology adoption. Partners with Operations, HR, Technology, Marketing, and Asset Management to improve consistency, financial performance, resident experience, and operational efficiency through data-driven decisions, process improvement, change management, budgeting, and cost reduction.

Lead on-site property operations, hire/coach staff, manage budgets and occupancy, drive resident satisfaction and renewals, handle collections/legal actions, and execute marketing and inspections to maintain property performance.