Jobs at DISCO

Manage day-to-day accounts receivable: collect payments, apply cash, monitor invoices and customer portals, respond to billing inquiries, and prepare AR aging reports and analyses.

Provide phone, chat and email technical support for the DISCO e-discovery platform; troubleshoot data files, browser/network and SaaS issues; create custom reports (Quicksite, Kibana, Excel); escalate and collaborate with engineering; mentor junior analysts; contribute product feedback and documentation to improve the platform.

Lead product strategy, roadmap, and execution for DISCO's legal tech products. Gather customer insights, prioritize requirements, collaborate with engineering/design, launch features, and measure adoption to drive product-market fit and business outcomes.

The Regional Sales Executive manages territory, achieves sales targets, develops new business, and oversees account management within the Class Action Mass Torts sector.

The Senior Software Engineer leads technical projects, mentors junior engineers, and designs high-quality software solutions in a SaaS environment.

As a Senior Engineer on our DevOps team, you will lead the architecture and management of our AWS-based infrastructure, focusing on system reliability and performance, while mentoring junior engineers and collaborating with cross-functional teams.

The Enterprise AI Platform Engineer transforms AI prototypes into production systems, focusing on deployment, security, solution architecture, and developer support.

As a Sales Development Representative, you will engage with prospective clients, qualify leads, and support the sales team by scheduling meetings. Success in this role can lead to advancement within DISCO.

Lead architecture for high-volume, data-intensive distributed systems using Domain Driven Design. Provide project-embedded consultation, prioritize platform capabilities, automate architecture documentation, champion reliability, scalability, security, CI/CD, and cloud-native best practices while communicating complex technical decisions to stakeholders.

Lead architecture for high-volume distributed systems using Domain Driven Design. Drive platform capability improvements, automate architecture descriptions, advise on buy vs. build, and promote best practices for availability, performance, scalability, and security. Mentor teams, communicate complex technical decisions to stakeholders, and design/operate data-intensive cloud-native systems using CI/CD, observability, and modern Big Data technologies.

Lead enablement for Customer Success and Sales: design and deliver onboarding, training, playbooks, and change management. Drive process improvements, data-driven enablement strategies, cross-functional projects, and new product rollouts to improve customer outcomes and revenue.

Designs and delivers enablement programs for Customer Success and Sales, drives process improvements, onboarding, change management, data-driven playbooks, cross-functional projects, and supports new product rollouts to improve customer outcomes.

Develop product messaging and positioning, lead go-to-market strategy and integrated marketing campaigns, enable sales with collateral and training, and perform market, competitor, and customer research to inform product differentiation.

Lead product messaging, positioning, and go-to-market strategy for legaltech products. Drive marketing campaigns, sales enablement, market and competitor analysis, and collaborate cross-functionally to launch features and products.

Lead architecture for large-scale, high-availability distributed systems using Domain Driven Design. Provide project-embedded consultation, prioritize platform capabilities, drive CI/CD and cloud practices, and communicate technical strategy to stakeholders to ensure scalable, secure, and observable systems.

The Senior Software Engineer leads project subsystems, mentors junior engineers, and designs scalable SaaS solutions while optimizing performance and ensuring code quality.

The Senior Program Manager will oversee complex business transformations, manage project execution, and develop change strategies, ensuring alignment and efficient adoption across DISCO's operations.

The Senior Program Manager leads complex business transformation initiatives, managing project strategies, execution, and change management, while fostering cross-functional collaboration and aligning resources to achieve business outcomes.

You will enhance existing systems and guide design enhancements, ensuring high availability and performance while mentoring junior engineers and collaborating on solutions.

Provide technical support for DISCO's e-discovery SaaS platform: troubleshoot client issues, collect logs, triage tickets to Engineering, communicate with customers via phone/chat/email, and contribute to product documentation and improvements.