Teams at DiliTrust

Drive outbound prospecting across Arabic-speaking Middle East markets to generate qualified meetings and pipeline. Use phone, email, and LinkedIn outreach, qualify prospects, hand off to AEs, and manage mid-market/enterprise cycles when required. Collaborate with Account Executives, iterate on scripts and sequences, and build relationships with senior legal and finance decision-makers.

Lead a team of 8 account managers to drive upsell and cross-sell across existing B2B SaaS clients in France. Define national account management strategy, set KPIs, coach the team, build key client relationships, collaborate with Product/Marketing/Sales/Customer Success, and use data-driven reporting and forecasting to optimize retention and expansion.

Lead end-to-end SaaS implementations (3–12 months) for enterprise legal clients, managing scope, planning, resources, risks, and stakeholder communication. Guide change management, configure product setups, coordinate technical teams (R&D, support, data migration), run user training, and apply agile methodologies. Maintain customer relationships through go-live and beyond, typically handling 5–8 concurrent projects with up to 10–15% travel.