Teams at Digital Risk

Provide phone and e-support technical troubleshooting for hardware and software issues, respond to product and service questions, perform root cause analysis, document cases, meet SLAs/KPIs, and follow company processes and quality audits.

The Junior Administrative Assistant will support finance and collections by managing invoices, maintaining billing records, communicating with teams and clients, and ensuring data accuracy.

Responsible for customer-facing services, processing purchase orders, supporting inquiries via phone and email, and managing various order-related tasks.