Teams at DigiCert

Manage renewals and drive net-new revenue for corporate customers, build strong customer relationships with in-region Account Manager, increase adoption and retention, identify opportunities, use Apptus/SFDC/Clari for quoting and forecasting, liaise with order management, and travel as needed for customer meetings and events.

Prepare and review payroll processing inputs and outputs for multiple international entities, post monthly payroll entries, perform reconciliations of payroll liabilities and income statement items, investigate discrepancies and audit findings, support month-end close and variance analysis, coordinate with auditors and global finance colleagues, and assist on finance improvement projects.

Provide bilingual (Spanish) technical support for DigiCert products, respond to customer inquiries via tickets, email, phone and chat, collaborate with engineering and product teams to resolve issues, document cases in the CRM, contribute to self-help content, and meet productivity and customer satisfaction targets.