Teams at Diageo

Manages customer order fulfillment and satisfaction by coordinating with customers, Sales, Supply Chain, Finance, and third-party logistics providers. Responsibilities include handling order amendments and queries in SAP, managing out-of-stock alternatives, resolving disputes, maintaining customer data, supporting compliance controls, and reporting on root causes and service performance. The role drives On Time In Full results, order accuracy, touchless orders, and customer satisfaction.

Drive sustainable revenue growth across global travel by optimizing pricing, promotions, trade investments, product assortment, channel strategies, and customer plans. The role uses consumer, market, channel, and financial insights to improve margins, competitiveness, and return on investment. It requires strong commercial judgment, analytical problem-solving, executive communication, stakeholder influence, and cross-functional coordination.

Leads Revenue Growth Management for Diageo Mexico, owning pricing, assortment, promotional effectiveness, trade terms, commercial planning, and performance management. The role partners with regional and global RGM teams, sales channels, and commercial leaders to deliver top-line growth, gross margin, and market performance. It embeds analytical planning routines, influences senior stakeholders, manages complex cross-functional initiatives, and supports Scotch and Modern Trade channels.