Teams at Dextra Labs

Build and scale automated outbound systems across data sourcing, enrichment, sequencing, CRM, and performance tracking. Identify buying signals, refine targeting, create multichannel sequences, run experiments, and optimize funnel conversion. Own meetings booked, pipeline generated, and conversion metrics while partnering with sales and leadership to improve outbound strategy, messaging, and workflows.

Manages a telecalling team handling agriculture and fertilizer-related calls. Responsibilities include allocating calling lists, monitoring attendance and productivity, tracking calls and follow-ups, checking data quality, maintaining daily MIS reports, coaching team members, supporting onboarding, escalating issues, and coordinating with internal and field teams to resolve pending cases.

Leads QA activities for a SaaS product, including team mentorship, test strategy development, functional, regression, performance, and UAT testing. Coordinates quality processes, defect management, risk mitigation, documentation, and cross-functional collaboration. Drives continuous improvement by implementing enhanced testing tools, methodologies, and processes to improve product reliability and customer satisfaction.