Teams at Dev.Pro

Provides remote IT support and routine Windows administration for a US-based executive. Responsibilities include troubleshooting with PowerShell and command-line tools, following procedures, documenting tasks, reporting results, protecting credentials, backing up systems, tracking issues through resolution, and escalating when needed. The role also uses AI assistants, supports cloud and macOS environments, reviews basic scripts, and contributes to technical tools and automation.

Supports a US-based executive’s technical environment and projects across Windows, Linux, AWS, networking, Google Workspace, SaaS, endpoint security, and Python services. Responsibilities include troubleshooting, systems administration, service development, technical task ownership, security-conscious change management, documentation, executive communication, and mentoring junior IT specialists. The role also involves administering AWS resources, password managers, endpoint tools, VPNs, DNS, remote access, and AI-assisted development services.

Provides remote IT support for a US-based executive, troubleshooting Windows systems with PowerShell, command-line tools, and Remote Desktop. Follows documented procedures, performs routine administration, documents actions and evidence, reports outcomes, tracks issues to resolution, and follows security and backup practices. Uses AI assistants to investigate issues and review scripts while contributing to technical tools and automation. The role also involves learning AWS, macOS, cloud systems, and other technologies.