Teams at Devoteam

Designs, configures, and implements ServiceNow solutions, translating business requirements into scalable technical designs. Responsibilities include platform customization, JavaScript development, REST/SOAP integrations, testing, documentation, CMDB and Discovery work, platform upgrades, and maintenance. The consultant also mentors junior team members, identifies risks and dependencies, and applies ServiceNow best practices across customer implementations.

Designs, configures, and implements scalable ServiceNow solutions based on business requirements. Responsibilities include technical customization, REST and SOAP integrations, testing, documentation, platform upgrades, maintenance, and risk identification. The consultant also mentors junior team members and advises stakeholders on ServiceNow best practices, configuration choices, and improvement opportunities.

Lead client workshops, assess and improve business processes, translate requirements into ServiceNow configurations, and guide engagements from discovery through go-live. Advise stakeholders on ServiceNow capabilities, create documentation, manage risks and dependencies, collaborate with developers and architects, and provide end-user training and support.