Teams at Destination Pet, LLC

Build and execute lifecycle marketing programs to drive repeat bookings and referrals. Own segmentation, journey architecture, and multi-channel campaigns (email/SMS/push). Partner with Product on personalization and loyalty, measure retention metrics and cohort analytics to improve LTV and second-booking rates.

Lead a ~30-engineer org to scale a marketplace and Yourgi Connect from first markets to national scale. Own org design, delivery cadence, AI-assisted development adoption, CI/CD and testing, platform services, DORA metrics, hiring, budget, and release management so teams can ship end-to-end customer journeys reliably and securely.