Teams at DermDox Group

Welcomes patients and visitors, manages calls, messages, mail, appointments, referrals, pre-certifications, records, payments, inventory, and office events. Provides customer support and performs clerical and administrative duties using EMR and Microsoft Office software while maintaining a clean, welcoming lobby.

Welcomes MedSpa clients, manages appointments and communications, handles check-in, checkout, payments, records, and client inquiries. Supports provider scheduling, client flow, intake documentation, retail sales, promotions, social media efforts, and front-desk organization while delivering professional customer service and addressing concerns appropriately.

Greets patients and visitors, manages calls and messages, schedules appointments in EMR software, processes referrals and pre-certifications, handles clerical tasks, mail, inventory, payments, and office events. Maintains a clean, welcoming lobby and provides responsive customer service while supporting daily medical practice operations.