Teams at Dental Intelligence

Maintains the general ledger, supports month-end close, performs bank, billing, and subscription revenue reconciliations, processes vendor invoices and payments, records journal entries, prepares cost and ad hoc reports, and assists with the annual external audit. This hybrid role requires on-site work near Pleasant Grove, Utah and reports to the Controller.

Leads Tier 3 Support and Support Engineering across an international organization. Owns escalations, complex customer issues, bug triage, incident response, on-call coverage, Engineering partnerships, and customer-impact insights. Develops managers and specialists, manages BPO partners, improves escalation processes, applies AI and automation, and tracks support performance metrics. The role requires technical troubleshooting across integrations, payments, telephony, and AI voice systems.

Prospect and qualify outbound and inbound leads for a SaaS platform serving dental practices. Contact decision-makers, investigate practice needs, schedule product demonstrations, build rapport, manage lead records in Salesforce, document interactions, and consistently follow up. The role requires at least 75 daily calls, participation in team power hours, strong objection handling, coachability, self-motivation, grit, and accountability. This is a full-time, Monday–Friday office-based position in Pleasant Grove.