Dennemeyer Benefits Overview

Manage clients intellectual property portfolios including patents, trademarks, designs and utility models. Perform docketing, deadline monitoring, invoicing, quotations, liaise with foreign agents, provide administrative support across IP operations, and assist with annuities and patent practice administration while following SOPs and supporting process improvements.

Serve as a strategic partner to customers to drive adoption of Dennemeyer solutions, maximize value, identify growth and retention opportunities, coordinate cross-functional efforts, champion voice of the customer, analyze metrics (NPS, adoption, churn risk), and deliver measurable outcomes supporting upsell and account expansion.

Lead API integration efforts with partners and clients: design and evolve API services, run technical discovery sessions, translate requirements into API specifications and integration architectures, advise clients, collaborate with engineering for scalable secure implementations, and maintain developer documentation.