Teams at Delivery Hero

Manage relationships with partner restaurants in Metro Manila: renegotiate contracts, drive integrations and exclusive deals, improve aftersales/CRM processes, ensure high customer experience, and recruit/monitor partner restaurants for corporate programs.

Manage and grow relationships with partner restaurants: renegotiate contracts, onboard partners to promotional programs, improve aftersales and CRM processes, ensure high customer experience, and secure exclusive deals to increase orders.

Own operational performance for foodpanda Quick Commerce Shops across Bangladesh: analyse metrics, lead vendor launches, coordinate picker and inventory readiness, conduct field visits, implement process improvements, build reports/dashboards, and drive cross-functional operational projects to improve fulfilment and customer experience.