Teams at Delivery Hero

Investigates customer orders and transactions for fraud, analyzes suspicious patterns, chargebacks, refunds, and account activity, and supports fraud prevention controls. The role identifies fraud trends, monitors emerging techniques, collaborates with internal teams, escalates risks, and prepares management reports on fraud volumes, prevention outcomes, and performance indicators.

Owns growth analysis for Kenya, identifying opportunities across pricing, promotions, CRM, acquisition, engagement, and retention. Executes localized marketing campaigns, builds KPI reporting tools using Looker, SQL, and BigQuery, translates data into actionable recommendations, monitors competitors, and supports ad hoc growth and marketing projects cross-functionally.

Support category management for Glovo’s Q-commerce business by optimizing assortment, categorization, content, pricing, promotions, and cross-selling. Analyze data, implement scalable content processes, track execution, and collaborate with regional and local teams to improve the customer shopping experience.