Teams at Deliverect

Manage and grow a portfolio of SMB and mid-market restaurant accounts across North America. Drive revenue expansion through upsell/cross-sell, conduct data-driven business reviews, prevent churn via retention strategies, maintain HubSpot CRM accuracy, and collaborate cross-functionally to optimize platform adoption and client outcomes.

Manage a portfolio of B2B SaaS customers post-sale to drive renewals, upsells, retention and expansion. Serve as main customer contact, run QBRs, lead projects, collaborate cross-functionally, and resolve mid-level escalations to maximize lifetime value.

Lead product go-to-market strategy, positioning, and enablement for B2B SaaS features; track product adoption and campaign metrics; gather market and customer feedback to inform product development and competitive positioning.