Teams at Delinea

Generates and qualifies inbound and outbound sales leads through phone, email, and LinkedIn outreach. Performs at least 75 daily activities, researches accounts, identifies IT decision-makers, builds relationships, maintains CRM and prospect engagement records, and partners with Sales on pipeline development and lead handoffs. The role also requires ongoing learning about Delinea’s identity security products and the cybersecurity industry.

Serves as the top-tier technical escalation point for complex customer issues across Delinea’s identity security and PAM portfolio. Leads root-cause analysis, architecture reviews, integrations, and optimization for enterprise accounts. Mentors CSE peers, develops documentation and scalable processes, identifies product improvement opportunities, and collaborates with engineering, product, support, and customer success leadership. Requires deep cybersecurity expertise, strong enterprise platform knowledge, and the ability to communicate with technical and executive stakeholders.

Serves as the top-tier technical escalation point for complex identity security and PAM issues. Leads root-cause analysis, architecture reviews, integrations, and optimization for enterprise customers. Mentors customer success engineers, develops technical documentation and scalable processes, identifies product improvement opportunities, and collaborates across engineering, product, support, and customer success teams. Requires deep cybersecurity expertise, strong communication, and experience with enterprise identity, cloud, and SIEM/SOAR environments.