Teams at DeepHealth

Provide first-level technical support for Clinical AI products and healthcare IT systems, troubleshoot incidents, manage ticket queues, coordinate escalations, perform system updates, support cloud integrations, train users, document resolutions, and collaborate cross-functionally to ensure customer satisfaction and regulatory compliance.

The Technical Services Engineer provides expert PACS support, troubleshoots healthcare IT issues, and collaborates with teams to ensure customer satisfaction and process improvement.

Administer and maintain production infrastructure including physical and virtual servers, virtualization platforms, OS patching, monitoring, performance and availability. Troubleshoot cross-stack issues (compute, virtualization, network, storage, backups). Support Linux and Windows environments, assist capacity planning, document configurations and procedures, participate in change management, collaborate with cross-functional teams, and join on-call rotation for production incidents.