Offices at DearDoc

DearDoc is headquartered in New York, New York, USA.

Hybrid Workplace

Employees engage in a combination of remote and on-site work.

DearDoc employees near the HQ has a 4-day office requirement with 2 optional work-from-home days. Remote employees outside HQ are supported with tech resources. Performance is results-oriented, emphasizing work-life balance.

U.S. Office Locations

HQ

New York, New York, USA

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We are located in the middle of the financial district of lower Manhattan. We have amazing bars and restaurants walking distance in all directions from the office. We are a couple blocks away from the Fullerton station which connects to all major subways lines throughout the city.

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DearDoc

Customer Success Manager

10 Days Ago

U.S.

Remote

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Artificial Intelligence • Digital Media • Healthtech • Marketing Tech • Software

The Customer Success Manager at DearDoc engages with clients to ensure high product adoption and satisfaction, managing a large portfolio of accounts to exceed revenue goals. Responsibilities include driving product adoption, handling cancellations, and soliciting advocacy opportunities. The role involves consistent follow-up, conducting success calls, and providing feedback to internal teams to enhance customer experience.

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